CUSTOM OPERATIONS SOFTWARE

Bring related processes, teams and information together in one system.

Custom operations software development that gives everyone a consistent way to work and a shared view of what is happening. The starting price is a focused first release connecting up to three closely related processes.

From €15,000Fixed scope. Fixed price.

Desktop and mobile views of custom operations software showing work queues, process status and team activity

Connected processes

Connect related processes through one operational system, starting with a focused first release.

Shared information

Give teams access to consistent shared records instead of disconnected datasets.

Cross-process visibility

Give managers visibility across processes, teams and the work in progress.

Work management

Statuses, assignments, queues and process visibility keep ownership clear.

Business rules

Validation, routing and the agreed operational rules are enforced in the system.

Roles & permissions

Authenticated access so each team sees the information and actions relevant to them.

WHAT YOU RECEIVE

A focused first release connecting related operational processes.

Ideal when you need:

  • several related processes that must share users, information and visibility
  • teams outgrowing disconnected tools for connected operational work
  • one system rather than automating a single standalone process
Starting scopeFrom €15,000

Connected processesUp to three closely related operational processes in the focused starting release.

Shared business informationCore records used across those processes rather than separate disconnected datasets.

Work managementStatuses, assignments, queues and process visibility.

Business rulesValidation, routing and the agreed operational rules.

Documents and notificationsIncluded where required by the process.

VisibilityActivity history, an operational dashboard and basic cross-process reporting.

Authenticated accessDefined user roles and permissions.

Forms and structured data captureCapture the information each connected process needs.

Launch and handoverResponsive browser access, production deployment and agreed handover.

30-day launch warranty includedIncluded with the standard implementation.

The exact scope is confirmed before implementation. Additional processes, integrations, data migration and advanced analytics are quoted separately.

Bring connected processes into one shared system

1Related processes

Supplier onboarding

Collect, verify and approve supplier information.

Customer requests

Receive, capture and manage customer requests.

Case handling

Investigate, update and resolve cases.

Document review

Review, validate and manage documents.

Approvals

Request, review and record decisions.

2One connected system

Operational work

12Assigned to me
28Across processes
7Waiting for review
3Requires attention
Supplier onboardingSupplier profile reviewIn progress
Customer requestsCustomer requestOpen
Case handlingCase investigationIn progress
Document reviewDocument validationPending review
ApprovalsApproval requestPending
CustomersSuppliersCasesDocumentsDecisions
3A more consistent operation

Clearer ownership

Everyone knows what they own and what's next.

Visibility across connected processes

See the full picture without switching between systems.

Information follows the work end-to-end

Context and history stay with the work from start to finish.

HOW IT COMES TOGETHER

Define the first release. Quote it clearly. Build it properly.

The starting price is a commercial entry point for a focused first release. Broader operational platforms are scoped once the processes, users and information involved are clear.

Typical delivery: 6–8 weeks for the focused first release

Final delivery estimate delivered after scope confirmation.

1

Understand

We clarify the related processes, users, shared information and desired operational outcome.

2

Define

We confirm the first-release processes, records, roles, rules and fixed quotation.

3

Build & review

We implement the agreed operational system and review the working result with you.

4

Accept & launch

Final acceptance is completed and the system is deployed for use.

AFTER LAUNCH

Business Care

Enhanced application care and priority support for operational systems used as part of day-to-day business activity.

€599/month

Entitlements and service boundaries are confirmed in the applicable Care agreement.

See Care plans →

READY WHEN YOU ARE

Ready to bring related processes into one system?

Tell us what you're looking to improve, launch or replace.